Shipping and Handling

The shipment of your product is our highest priority. However, because the majority of our warehouses are internationally based, our shipping and handling times can vary and we are therefore unable to offer next-day delivery.

Processing time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check, and packaging which can take an additional 1-4 days.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination, which typically takes 10-15 days, in some cases even 21 days. If, for some reason, the customer has not received their package within 21 days we will refund the shipping cost and offer a discount of 30% on the next order.

Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time. (Find the tracking page here.) Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.